Rob R.

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  • Is My Watch/Fitness Tracker Waterproof Or Water Resistant?

    While no device is truly waterproof, devices are designed with a certain level of water resistance. Splash Resistant Watches and Fitness Trackers (can withstand splashes and light rain only, do not...

  • Is your watch connection unstable?

    Please see some helpful tips we have for you:   A. Clear your mobile Bluetooth listing to make sure the connection between your watch and pairing app is stable. Here’s how:   For iOS: Open the Set...

  • How Do I File A Warranty Claim?

    Email us at support@itechwearables.com with a clear explanation of your concern and provide the following information:  FCC ID (on back of watch) Make and model of your mobile phone.  Photos of yo...

  • iTech Duo FAQs

    How do I pair my smartwatch to my phone? Once the iTech Duo App is installed, follow the on-screen prompts to help you get set up. Once done, the application will help you connect to your device. W...

  • iTech Sport 2019 FAQs

    How do I pair my smartwatch to my phone? Once the iTech Wearables 2019 App is installed, open it to create an account, following the on-screen prompts to help you get set up. Once your account is s...

  • How Do I Charge My Smartwatch?

    All of our watches and fitness trackers include a charging cable that connects to the watch with either a magnetic or clamp style connector. The other end is USB Type-A that can be plugged into any...

  • How Do I Connect My Smartwatch To My Phone?

    Initial pairing of our smartwatches and fitness trackers must be done using our app. If you are unsure which app to use, CLICK HERE. **If you have paired to your phone using native Bluetooth setti...

  • Charging Issues With Your iTech Wearables Smartwatch?

    Battery protection mode may be enabled if the watch has not been used for an extended period of time. Therefore, it may need to sit on the charger for a while (30+ minutes) before the charging scre...

  • Which iTech Wearables App Should I Use?

    Please see below for app and operating system compatibility for both iPhone (iOS) and Android mobile devices:   Application Name iTech Wearables iTech Wearables 2019 iTech Duo iOS App Link ‎iT...

  • Bluetooth Connectivity And Range

    BLUETOOTH LOW ENERGY While audio-streaming devices such as wireless headphones use Bluetooth Classic to connect to your phone, devices such as smartwatches and fitness trackers use Bluetooth Low...